Frequently Asked Questions

Getting a quote is easy! Contact us through our website form, call us at (615) 312-8150, or email maviscurtis@artilluspaint.com. We'll schedule a free on-site consultation where we assess your space, discuss your vision, and provide a detailed written estimate. Most estimates are provided within 24-48 hours of the initial consultation. Our quotes include all labor, materials, and cleanup with no hidden costs.

We proudly serve Nashville and the greater Middle Tennessee area, including Franklin, Brentwood, Belle Meade, Green Hills, The Gulch, East Nashville, Music Valley, and Hermitage. We also work in surrounding communities within a 30-mile radius of Nashville. For locations outside our primary service area, travel charges may apply. Contact us to confirm service availability for your specific location.

Yes, Artistic Illusions Studio is fully licensed and insured to operate in Tennessee. We carry comprehensive general liability insurance and workers' compensation coverage to protect both our clients and our team members. We're happy to provide proof of insurance upon request. Our licensing and insurance information is always current and can be verified through the appropriate Tennessee state agencies.

Absolutely! We provide free, detailed estimates for all our services. During your consultation, we'll assess the scope of work, discuss your preferences and requirements, and provide you with a comprehensive written estimate that includes materials, labor, timeline, and total project cost. There's no obligation, and we believe in transparent pricing so you can make an informed decision about your project.

We use premium paints from trusted brands like Sherwin-Williams, Benjamin Moore, and Behr. For interior projects, we typically recommend low-VOC or zero-VOC paints for better indoor air quality. For exteriors, we use weather-resistant formulations designed for Tennessee's climate. We'll recommend the best paint type based on your specific needs, whether it's high-traffic areas, moisture resistance, or decorative finishes. All paint selections are discussed during your consultation.

Yes! Color consultation is included with every project. Our team has extensive knowledge of color theory and design principles. We'll help you choose colors that complement your space, lighting, and personal style. We can provide color samples, test patches, and digital visualization tools to help you see how colors will look in your specific environment. We consider factors like room size, natural light, existing furnishings, and architectural features.

Absolutely! We can match existing colors using advanced color-matching technology. If you have a paint sample, chip, or even a small piece of painted material, we can create an exact match. We also have access to extensive color databases and can often identify existing colors by brand and number. This is particularly useful for touch-up work, adding rooms to existing color schemes, or maintaining consistency in commercial properties.

Yes, cabinet refinishing is one of our specialties! We can transform your kitchen or bathroom cabinets with professional painting techniques. The process includes removing doors and hardware, thorough cleaning and degreasing, sanding, priming, and applying multiple coats of high-quality paint designed for cabinets. We can also coordinate hardware replacement if desired. Cabinet painting is a cost-effective way to completely update your kitchen's look.

Project timelines vary based on scope and complexity. A single room typically takes 1-2 days, while a whole house interior might take 5-8 days. Exterior painting projects usually require 7-14 days depending on house size and weather. Cabinet refinishing takes 7-10 days. These estimates include prep work, painting, and cleanup. We provide specific timelines for your project during the estimate process and keep you updated on progress throughout.

For most interior projects, you don't need to move furniture completely out of the room. We'll carefully move and protect your furniture and belongings as part of our service. Large items are moved to the center of the room and covered with protective materials. Valuable or delicate items should be removed by you for safety. We discuss furniture arrangements during the consultation and can provide specific guidance for your situation.

Our preparation work includes protecting floors and furniture, cleaning surfaces, filling holes and cracks, sanding rough areas, and applying primer where needed. For exterior projects, we include power washing, minor caulking, and surface repairs. Extensive repairs like major drywall work or carpentry are quoted separately. We believe thorough preparation is essential for long-lasting results, so we never cut corners on this crucial step.

Weather is always a consideration for exterior projects. We monitor weather forecasts carefully and adjust schedules as needed. Paint needs specific temperature and humidity conditions to cure properly. If weather delays occur, we'll communicate immediately and reschedule as soon as conditions improve. We never rush exterior work due to weather constraints as this can compromise quality and longevity of the finish.

Our pricing is based on several factors including square footage, surface conditions, paint quality, complexity of the work, and timeline requirements. We provide transparent, detailed estimates that break down materials and labor costs. Unlike some companies that use confusing pricing structures, we believe in clear, honest pricing so you know exactly what you're paying for. Final costs may vary only if the scope of work changes.

We accept cash, checks, and major credit cards including Visa, MasterCard, and American Express. For larger projects, we typically require a deposit to begin work, with the balance due upon completion. We never ask for full payment upfront. Payment terms are clearly outlined in your written estimate and contract. We're happy to discuss payment arrangements that work for your budget and timeline.

Yes, we stand behind our work with comprehensive warranties. Interior painting typically carries a 2-year warranty on workmanship, while exterior painting includes a 5-year warranty on paint performance when premium paints are used. Cabinet refinishing comes with a 3-year warranty. Our warranties cover defects in workmanship and premature paint failure under normal conditions. Warranty details are provided in writing with every completed project.

Absolutely! We understand that every homeowner has budget considerations. During our consultation, let us know your budget range and we can suggest ways to achieve your goals within that budget. This might include prioritizing certain areas, selecting different paint grades, or phasing the work over time. We'd rather work with you to find creative solutions than lose the opportunity to serve you.

Proper maintenance extends the life of your paint job significantly. For interior surfaces, dust regularly and clean with mild soap and water when needed. Avoid harsh chemicals or abrasive cleaners. For exteriors, annual power washing helps maintain appearance and longevity. We provide detailed care instructions after every project completion, including recommended cleaning products and techniques specific to your paint type and surfaces.

Interior painting typically lasts 5-10 years depending on traffic, lighting, and paint quality. Exterior painting should be refreshed every 7-15 years based on climate exposure, surface type, and paint quality. Signs it's time to repaint include fading, chalking, cracking, or peeling paint. High-traffic areas may need attention sooner. We're happy to assess your current paint condition and provide recommendations during a consultation.

Yes, we offer touch-up and maintenance services for our past clients. We keep detailed records of paint colors and specifications used in previous projects, making it easy to match existing work. Whether you need small repairs from wall damage, scuff mark removal, or seasonal maintenance, we can help keep your painted surfaces looking fresh and professional. Contact us for touch-up service scheduling and pricing.