Terms of Service

Last Updated: January 1, 2025
Effective Date: January 1, 2025

These Terms of Service govern your use of our website and the painting services provided by Artistic Illusions Studio. By using our services or website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing our website, requesting services, or entering into a contract with Artistic Illusions Studio, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

Artistic Illusions Studio provides professional painting and repair services, including but not limited to:

  • Interior and exterior painting
  • Decorative finishes and specialty treatments
  • Drywall repair and surface preparation
  • Cabinet refinishing and painting
  • Color consultation services
  • Related painting and repair services

3. Estimates and Contracts

Estimates

All estimates are provided free of charge and are valid for 30 days unless otherwise specified. Estimates are based on the information available at the time of assessment and may be subject to change if project scope or conditions differ from initial evaluation.

Contracts

All work is performed under written contracts that specify the scope of work, materials, timeline, and payment terms. Changes to the original contract must be agreed upon in writing by both parties.

4. Payment Terms

  • Payment schedules are outlined in individual contracts
  • We accept cash, checks, and major credit cards
  • A deposit may be required to begin work on larger projects
  • Final payment is due upon project completion and client approval
  • Late payments may be subject to additional charges as specified in the contract
  • We reserve the right to place a lien on the property for unpaid services

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate information about the project and property
  • Ensuring access to work areas during scheduled times
  • Removing or protecting valuable and fragile items
  • Providing utilities (electricity, water) as needed
  • Obtaining necessary permits if required
  • Informing us of any hazardous materials or conditions
  • Making timely payments according to contract terms

6. Our Responsibilities

Artistic Illusions Studio is responsible for:

  • Providing professional painting services as specified in the contract
  • Using quality materials and proper techniques
  • Maintaining appropriate insurance coverage
  • Completing work in a timely manner
  • Cleaning up work areas upon completion
  • Standing behind our work with appropriate warranties

7. Warranties and Limitations

Workmanship Warranty

We provide warranties on our workmanship as specified in individual contracts. Warranty periods vary by service type and are detailed in your contract.

Limitations

Our warranties do not cover damage caused by normal wear and tear, improper maintenance, acts of nature, or conditions beyond our control. Material warranties are provided by manufacturers and are separate from our workmanship warranty.

8. Cancellation and Changes

Client Cancellation

Clients may cancel services with written notice. Cancellation fees may apply based on work already completed, materials ordered, and scheduling impacts.

Project Changes

Changes to the original scope of work must be agreed upon in writing and may result in additional charges and timeline adjustments.

9. Force Majeure

We are not liable for delays or inability to perform due to circumstances beyond our reasonable control, including but not limited to weather conditions, natural disasters, labor disputes, material shortages, or government regulations.

10. Limitation of Liability

Our liability is limited to the contract value of the specific project. We are not liable for indirect, consequential, or incidental damages. Our insurance coverage provides additional protection as outlined in our policies.

11. Dispute Resolution

Any disputes arising from our services will first be addressed through good faith negotiation. If resolution cannot be reached, disputes will be resolved through binding arbitration in Davidson County, Tennessee, in accordance with Tennessee state law.

12. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Artistic Illusions Studio and is protected by copyright and trademark laws. You may not use our content without written permission.

13. Website Use

When using our website, you agree to:

  • Provide accurate information in all communications
  • Not use the site for any unlawful purposes
  • Not attempt to interfere with site functionality
  • Respect the intellectual property rights of others

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a new effective date. Continued use of our services after changes indicates acceptance of the modified terms.

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Governing Law

These Terms of Service are governed by the laws of the State of Tennessee. Any legal proceedings will be conducted in the courts of Davidson County, Tennessee.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Artistic Illusions Studio
4320 Kenilwood Dr Ste 113
Nashville, TN 37215

Phone: (615) 312-8150
Email: maviscurtis@artilluspaint.com