Privacy Policy

Last Updated: January 1, 2025
Effective Date: January 1, 2025

At Artistic Illusions Studio, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our painting services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or estimate
  • Contact us through our website forms
  • Call or email us directly
  • Schedule a consultation
  • Engage our painting services

This information may include:

  • Name and contact information (phone, email, address)
  • Property details and project requirements
  • Payment information (processed securely by third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent on our site. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our painting services
  • Responding to your inquiries and requests
  • Scheduling consultations and appointments
  • Processing payments and contracts
  • Communicating project updates and important information
  • Analyzing website usage to improve user experience
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (payment processors, scheduling tools, etc.)
  • Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets
  • With Your Consent: We may share information when you have given explicit consent

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve site functionality and user experience
  • Provide relevant content and advertisements

You can control cookie preferences through your browser settings or our cookie consent banner. However, disabling certain cookies may limit website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot provide absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for up to 7 years for warranty and legal purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Artistic Illusions Studio
4320 Kenilwood Dr Ste 113
Nashville, TN 37215

Phone: (615) 312-8150
Email: maviscurtis@artilluspaint.com